W61E Navigating Difficult Conversations: Practical Strategies in Empathy (Zoom; OLLI @ ASU)
Zoom | Available (Membership Required)
Led by Dr. Abbie Henson, Assistant Professor at ASU’s Watts College, this course addresses the unique communication challenges that arise in today’s diverse and fast-paced environments where misunderstandings can happen quickly. Participants will learn how to approach important conversations with empathy, understand different viewpoints, and improve their listening skills. Class will cover practical strategies for navigating difficult discussions, whether in personal relationships, community involvement, or other areas of life. We discuss these strategies especially in the context of intergenerational conversations and other challenging communication moments that are specifically relevant to older adults.
Abigail Henson is an assistant professor in the School of Criminology and Criminal Justice at Arizona State University. Her research focuses on issues of transformative justice, program evaluation, and the impact of the carceral state on identity, families, and communities. Her work strives to shift narratives around crime and safety by employing qualitative research methods and applying a critical gaze toward systemic injustices. In addition to her academic work, Dr. Henson also hosts the “Whatsjust presents Critical Conversations” podcast that features interviews with scholars and experts on a variety of topics related to justice, inequality, and social change.
*This registration item is ZOOM ONLY; there is not an in-person section of this course. It is offered and run by The Osher Lifelong Learning Institute at Arizona State University.*